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How to ApplyRequest Info
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Graduate Certificate inOrganization Development and Change Operational Excellence

Summary Courses Careers Costs and Aid

Build your expertise in project management, team facilitation, and Lean Sigma processes while reinforcing basic organization development concepts. This certificate program may provide a pathway toward the MPS in OD&C.

100% Online

Complete your Penn State course work at your own pace and 100% online.

Apply by July 15 to start August 25

12 Credits$1,027 per credit

Gain Practical Skills to Lead Operational Excellence

  • Apply critical knowledge in organization development and change, continuous improvement, and process consultation.

  • Lead both small- and large-group change initiatives.

  • Use various resources to develop, implement, evaluate, and improve organization development programs.

  • Observe group dynamics and facilitate change efforts and continuous process improvement initiatives.

In this 12-credit program, you can build a strong knowledge base of organization development and change, organizational design, project management, and Lean Sigma processes. You will focus on leading small- and large-group change initiatives and how to evaluate group dynamics to facilitate positive organizational change.

Required Courses (12 credits)

  • 3
    credits

    Covers the essential concepts and skills needed to make effective contributions on projects, on time and within budget. This course has been reviewed and approved by the ​PMI® Authorized Training Partner Program.

  • 3
    credits

    The course focuses on essential lean- and six-sigma concepts to improve processes in any industry.

  • 3
    credits

    Development of major concepts, skills, and techniques required by workplace learning professionals to support and facilitate organization change.

  • 3
    credits

    This course provides students with an understanding of group dynamics by assimilating contemporary concepts related to team development and group processes.

Course Availability

If you're ready to see when your courses will be offered, visit our public LionPATH course search (opens in new window) to start planning ahead.

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Penn State's OD&C operational excellence graduate certificate program can prepare you to work with corporations, government agencies, and nonprofit organizations as a consultant and practitioner on change management, workforce development, project management, process improvement, lean processes, and training.

Career Services to Set You Up for Success

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From the day you're accepted as a student, you can access resources and tools provided by Penn State World Campus Career Services to further your career. These resources are beneficial whether you're searching for a job or advancing in an established career.

  • Opportunities to connect with employers
  • Career counselor/coach support
  • Occupation and salary information
  • Internships
  • Graduate school resources 

Ready to Learn More?

Get the resources you need to make informed decisions about your education. Request information on this program and other programs of interest by completing this form.

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Ready to take the next step toward your Penn State graduate certificate?

Apply by July 15 to start August 25. How to Apply 

Learn about this program's tuition, fees, scholarship opportunities, grants, payment options, and military benefits.

Graduate Tuition

Graduate tuition is calculated based on the number of credits for which you register. Tuition is due shortly after each semester begins and rates are assessed every semester of enrollment.

2024–25 Academic Year Rates

Tuition Rates for the Fall 2024, Spring 2025, and Summer 2025 Semesters
How many credits do you plan to take per semester?Cost
11 or fewer$1,027 per credit
12 or more$12,325 per semester

2025–26 Academic Year Rates

Tuition Rates for the Fall 2025, Spring 2026, and Summer 2026 Semesters
How many credits do you plan to take per semester?Cost
11 or fewer$1,037 per credit
12 or more$12,448 per semester

Paying for Your Certificate

Students pursuing a certificate are considered "nondegree," a status that is not eligible for federal student aid, including the Federal Direct Stafford Loan program. A private alternative loan may be an option to consider.

Additionally, Penn State offers many ways to pay for your education, including an installment plan and third-party payments. Penn State World Campus also offers an Employer Reimbursement and Tuition Deferment Plan. Learn more about the options for paying for your education.

Students pursuing a degree and meeting all other eligibility requirements may qualify for financial aid.

Military Benefits

Military service members, veterans, and their spouses or dependents should explore these potential military education benefits and financial aid opportunities, as well.

Additional Cost of Attendance Details

To view the detailed list of cost of attendance elements:

Technical Requirements

Review the technical requirements for this program.

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Not only can this program help create opportunities in your career, it can also give you a solid head start toward a full master’s degree.

Degree Program Related to This Certificate

All of the credits earned for this certificate can be applied to the following Penn State World Campus master's degree program:

This online master's degree can help you grow your knowledge of organization development, appreciative inquiry, collaborative engagement, and change management. Gain practical skills to effectively manage and lead change in corporations, government agencies, and nonprofits.

Learn more

Who Should Apply?

This program is for you if you work in a field related to organization change, process improvement, or workforce development, or are newer to the field and want to develop the expertise needed to initiate meaningful, positive changes.

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Whether you are looking to finish your program as quickly as possible or balance your studies with your busy life, Penn State World Campus can help you achieve your education goals. Many students take one or two courses per semester.

Our online courses typically follow a 12- to 15-week semester cycle, and there are three semesters per year (spring, summer, and fall). If you plan to take a heavy course load, you should expect your course work to be your primary focus and discuss your schedule with your academic adviser. 

To Finish Your Certificate in One Year

  • Take 2 courses each semester 

To Finish Your Certificate in Two Years

  • Take 1 course each semester

Timelines may vary based on course availability.

 

Convenient Online Format

This program's convenient online format gives you the flexibility you need to study around your busy schedule. You can skip the lengthy commute without sacrificing the quality of your education and prepare yourself for more rewarding career opportunities without leaving your home.

A Trusted Leader in Online Education

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Penn State has a history of more than 100 years of distance education, and World Campus has been a leader in online learning for more than two decades. Our online learning environment offers the same quality education that our students experience on campus.

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Apply by July 15 to start August 25

Application Instructions

Deadlines and Important Dates

Complete your application and submit all required materials by the appropriate deadline. Your deadline will depend on the semester you plan to start your courses.

  • Fall Deadline

    Apply by July 15 to start August 25

  • Spring Deadline

    Apply by November 15

Steps to Apply

  1. For admission to the J. Jeffrey and Ann Marie Fox Graduate School, an applicant must hold either (1) a baccalaureate degree from a regionally accredited U.S. institution or (2) a tertiary (postsecondary) degree that is deemed comparable to a four-year bachelor's degree from a regionally accredited U.S. institution. This degree must be from an officially recognized degree-granting institution in the country in which it operates.

    GPA — Postsecondary (undergraduate), junior/senior (last two years) GPA is required.

  2. You will need to upload the following items as part of your application:

    Official transcripts from each institution attended, regardless of the number of credits or semesters completed. Transcripts not in English must be accompanied by a certified translation. If you are a Penn State alum, you do not need to request transcripts for credits earned at Penn State but must list Penn State as part of your academic history.

    Test Scores — GRE or GMAT scores are NOT required.

    English Proficiency — The language of instruction at Penn State is English. With some exceptions, international applicants must take and submit scores for the Test of English as a Foreign Language (TOEFL) or International English Language Testing System (IELTS). Minimum test scores and exceptions are found in the English Proficiency section on the Fox Graduate School's "Requirements for Graduate Admission" page. Visit the TOEFL website for testing information. Penn State's institutional code is 2660.

    Program-Specific Questions/Materials

    Résumé — Upload your résumé to the online application.

  3. To begin the online application, you will need a Penn State account.

    Create a New Penn State Account

    If you have any problems during this process, contact an admissions counselor at [email protected].

    Please note: Former Penn State students may not need to complete the admissions application or create a new Penn State account. Please visit our Returning Students page for instructions.

  4. You can begin your online application at any time. Your progress within the online application system will be saved as you go, allowing you to return at any point as you gather additional information and required materials.

    • Choose Enrollment Type: "Certificate Admission"
    • Choose "WORLD CAMPUS" as the campus

    Checking Your Status 
    You can check the status of your application by using the same login information established for the online application form. 

  5. 5. Complete the application.

    Penn State Fox Graduate School Application

Admissions Help

If you have questions about the admissions process, contact an admissions counselor at [email protected].

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Have questions or want more information? We're happy to talk.

To learn more about the OD&C operational excellence graduate certificate, please contact:

World Campus Admissions Counselors
Phone: 814-863-5386
[email protected]

Whitney DeShong
OD&C Program Office
The Pennsylvania State University
303 Keller Building
University Park PA 16802
Phone: 814-863-9768
[email protected]

You'll study with faculty from Penn State's Department of Workforce Education and Development, which has been internationally recognized for offering high-quality degree programs through the College of Education since 1993. The faculty has extensive experience teaching in online educational environments.

Faculty

  • Eric J. Bergstrom

    • Ph.D., Workforce Education and Development, Penn State
    • M.Ed., Training and Development, Penn State
    • B.S., Human Resources Management, Penn State

    Dr. Eric J. Bergstrom has taught undergraduate credit and noncredit business management courses as well as graduate training and development and organizational development courses. He has facilitated leadership development programs for organizations across a variety of industries focused on strategic planning processes, continuous improvement processes, human resource development, and organization development. His practical and research interests include individual career development, leadership competency modeling and development, human resource development, and organizational process improvement.

    Learn more about Dr. Bergstrom.

  • Seong Ji Jeong

    Assistant Professor of Workforce Education and Development, Penn State College of Education

    • Ph.D., Vocational Education and Workforce Development, Seoul National University
    • M.Ed., Vocational Education and Workforce Development, Seoul National University
    • B.A., English, Sungkonghoe University

    Dr. Seong Ji Jeong is an assistant professor in the workforce education and development program at the Penn State College of Education. Her research interests center around workforce development program evaluations, career transitions and trajectories, and the aging workforce, with an emphasis on labor market outcomes. Prior to joining the Penn State College of Education faculty, she was a postdoctoral scholar in the Ohio Education Research Center, which conducts research utilizing statewide administrative data for state agencies through the Ohio Analytics partnership at The Ohio State University. She participated in a variety of state-funded projects, including the evaluation of workforce development programs for individuals with disabilities, the unemployed, etc. Using her expertise in quantitative methods, she served as a lecturer in the Quantitative Research, Evaluation and Measurement Program at the College of Education and Human Ecology at OSU during her postdoctoral career.

  • Maureen Connelly Jones

    • Ph.D., Workforce Education and Development: Organization Development and Human Resource Management, Penn State
    • M.S., Nursing, Adult Education, Penn State
    • B.S., Nursing, Penn State

    Dr. Maureen Connelly Jones is the director of assessment and effectiveness at Peregrine Global Services. She is charged with enhancing current programmatic assessments that support student development and ongoing process improvement efforts, along with organizational sustainment efforts. With more than 28 years of experience in higher education, she has served as an associate professor and a program director, teaching at the doctoral, graduate, and undergraduate levels. Dr. Jones's expertise encompasses organizational development, human resource management, leadership, health care administration, and clinical leadership. She has a proven track record in consulting on accreditation preparation and readiness, programmatic assessment, curriculum and competency model development and evaluation, and program review. As a faculty member, she views herself as a coach for her students, believing that every student who enters the classroom has the potential to be successful. Dr. Jones strives to challenge students and help them realize their own definitions of success.

  • William Rothwell

    • Ph.D., Education, University of Illinois, Urbana-Champaign
    • M.A.B.A., Business, Sangamon State University, Springfield, IL (now the University of Illinois at Springfield)
    • M.A., English, University of Illinois, Urbana-Champaign
    • B.A., English, Illinois State University, Bloomington

    Dr. William J. Rothwell, SPHR, SHRM-SCP, CPLP Fellow, is professor of workplace learning and performance in the Workforce Education and Development Program, part of the Department of Learning and Performance Systems, on the Penn State University Park campus. As one of the founders of the MPS in ODC program, he had many years of experience in OD before becoming a faculty member in 1993. His research interests center around organization development, talent management, and succession planning. He is the author of 110 books and more than 200 articles.

    Learn more about Dr. Rothwell.

  • Jeffrey L. Spearly

    • Ph.D., Workforce Education and Development, Penn State
    • M.S., Vocational Industrial Education, Penn State
    • B.S., Accounting, Penn State

    Dr. Jeffrey L. Spearly is senior director of Learning and Development for Penn State Executive Programs and a senior instructor in the Smeal College of Business. He is responsible for all aspects of Penn State Executive Programs' world-renowned programs, including client development, client needs assessments, and program design, delivery, and evaluation. Dr. Spearly works with clients to design learning and performance processes that address OD needs, issues, and challenges facing their organization.

Ready to take the next step toward your Penn State graduate certificate?

Apply by July 15 to start August 25. How to Apply 

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