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Graduate Certificate in
Business Analytics


Ph.D., Management Science, University of Tennessee
M.S., Management Science, University of Tennessee
B.S., Forest Science/Forest Products, Penn State

Dr. Terry P. Harrison, professor of supply chain and information systems and Earl P. Strong Executive Education Professor in Business, teaches Prescriptive Analytics for Business. He is a Fellow and past president of the Institute for Operations Research and the Management Sciences (INFORMS) and has served as a member of the INFORMS Analytics Certification Board. He has teaching and research interests in supply chain management and modeling, large-scale production and distribution systems, decision support systems, applied optimization, and the management of renewable natural resources.

Ph.D., Supply Chain and Information Systems, Penn State
MBA, Supply Chain Management, Penn State
Master of Computer Applications, Indira Gandhi National Open University
B.S., Mathematics, Statistics, Computer Applications, University of Rajasthan

Dr. Rashmi Sharma, assistant clinical professor of supply chain and information systems and managing director of the Laboratory for Economics, Management, and Auctions, will teach Predictive Analytics (BAN 840). Before coming to Penn State, she worked in the software industry and managed the development of business intelligence solutions for manufacturing. She has teaching and research interests in supply chain management, management science, business analytics, incentive design, and workforce management.

Ph.D., Industrial Engineering and Operations Research, Penn State
M.S., Operations Research, Air Force Institute of Technology
B.S., Mathematics, Penn State

Dr. Chris Solo, clinical assistant professor of supply chain and analytics, teaches Business Strategies for Data Analytics (BAN 530). Dr. Solo previously served more than 21 years in the U.S. Air Force, where he held leadership positions in the intelligence, acquisition program management, and operations research analyst career fields. During this time, he also served on the faculty at the U.S. Air Force Academy, teaching a variety of quantitative analysis courses. He is an active member of the Institute for Operations Research and the Management Sciences (INFORMS).

Business Analytics, Wharton Business School Executive Education
Ph.D., Mechanical and Nuclear Engineering, Penn State
M.S, Mechanical and Nuclear Engineering, Penn State
B.S., Nuclear Engineering, Hacettepe University

Dr. Serkan Yilmaz works for Royal Philips HealthCare as a senior manager of global risk management, data analytics, and trending for the Philips corporate global risk management and post-market surveillance analytics team, which drives and executes the Philips global business transformation journey in the risk management, complaint handling, and post-market surveillance processes. He reports Philips Key Performance Indicators (KPIs) to the senior executive team and provides insights using data analytics and problem solution techniques. He leads and provides coaching to business teams on medical device risk profiles, risk management, post-market surveillance, data analytics, statistical and trending methods, data insights, and problem solutions. Dr. Yilmaz brings 17 years of industry, engineering, research, and teaching experience with a diverse background in the following areas: manufacturing engineering, medical device industry, quality engineering, regulatory and compliance, medical device risk management, probabilistic risk assessment and reliability, Lean Six Sigma (LSS) and Design for Six Sigma (DFSS), Design for Reliability (DFR), data analytics and trending, risk quantification, Measurement System Analysis (MSA), kaizen, uncertainty propagation, crystal ball forecasting, manufacturing process capabilities, Statistical Process Control (SPC), Design of Experiment (DOE), new product introduction, software and method development and validation, optimization methods, adjunct faculty six sigma, and nuclear engineering. Dr. Yilmaz teaches BAN 830: Descriptive Analytics for Business.

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