Ph.D., Industrial and Systems Engineering, Georgia Institute of Technology
M.S., Industrial Engineering, Georgia Institute of Technology
M.S., Operations Research, Georgia Institute of Technology
B.S., Industrial Engineering, Middle East Technical University

Dr. Ozgun Caliskan Demirag is an associate professor of operations and supply chain management. She teaches in the areas of operations management, supply chain management, and quantitative methods for business. Her research interests are in supply chain management and operations planning and control. Dr. Demirag's research has appeared in such journals as Operations Research and Production and Operations Management, and she serves on the editorial board of a number of prestigious journals. She has industry experience in the railway industry.

Ph.D., Management Science and Systems, State University of New York at Buffalo
M.S., Industrial Engineering, State University of New York at Buffalo
B.S., Electrical Engineering, Clarkson University

Dr. Matthew Swinarski is an associate professor of management information systems in the Black School of Business, Penn State Behrend. His industry experience includes configuration and service contact management of enterprise resource planning (ERP) systems. Dr. Swinarski's research and teaching areas of interest include IS outsourcing, process improvement, decision modeling with spreadsheets, and ERP systems. His research has been published in top-tier IS journals, including the Communications of the ACM, Decision Support Systems, and European Journal of Information Systems.