Mastering Effective Communication: Navigating Tough Conversations Webinar

Length: 12 minutes
Topics:
Many people become anxious when engaging in a conversation that may be difficult or uncomfortable. It’s also common to feel frustrated when someone expresses an opinion that is different from yours or shares a viewpoint with which you disagree. Approaching these situations with kindness and respect can make it easier to navigate these tough talks.

Get important information to help you navigate difficult conversations, including:

  • how to identify and own your feelings
  • steps to prepare yourself emotionally and physically
  • strategies to actively listen and understand other views
  • tips to increase the odds of a positive outcome

Denita Wright Watson

Denita Wright Watson professional profile image

Equal Employment Opportunity Specialist, Office of Equal Opportunity and Access (OEOA)

Denita Wright Watson has served students from preschool to graduate school by fostering inclusive learning environments and equitable access to educational opportunities and social services for almost 30 years. She has worked at Penn State for the last 12 years and currently serves as an equal employment opportunity specialist in the Office of Equal Opportunity and Access (OEOA) at University Park. The office is responsible for investigating reports alleging discrimination and harassment based on age, race, gender, sexual orientation, disability, religion, and veteran status. Denita leads investigations, prepares reports detailing findings and recommendations, and provides resources and support for those impacted.

Register to Access the On-Demand Webinar

The RN to BSN program requires you to have a valid RN license or to have earned one within your first semester of the program.

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The DNP – Nurse Practitioner program requires you to be licensed to practice professional nursing in the state of Pennsylvania, or to be licensed prior to being admitted into the program.

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The Adult Gerontology Acute Care Nurse Practitioner Graduate Certificate program requires you to be licensed to practice professional nursing in the state of Pennsylvania, or to be licensed prior to being admitted into the program.

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The Adult Gerontology Primary Care Nurse Practitioner Graduate Certificate program requires you to be licensed to practice professional nursing in the state of Pennsylvania, or to be licensed prior to being admitted into the program.

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The Family/Individual Across the Lifespan Nurse Practitioner Graduate Certificate program requires you to be licensed to practice professional nursing in the state of Pennsylvania, or to be licensed prior to being admitted into the program.

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